# TramsTec

> TramsTec is the MCP (Model Context Protocol) server that connects AI agents — Claude, OpenAI/ChatGPT, Gemini, n8n, custom — to WhatsApp Business for sales, support, and payments. Mexico-first with SPEI, OXXO, and CFDI invoicing.

TramsTec is **not** an AI agent. It is the bridge between your existing AI agent and WhatsApp Business. You bring the AI (any MCP-compatible client). TramsTec exposes tools the AI calls to send WhatsApp messages, create orders, generate payment links (Stripe / Mercado Pago / SPEI / OXXO), check inventory, look up customers, hand off to humans, and audit every action.

## What we do
- Expose WhatsApp Business as MCP tools (send messages, send templates, receive messages, manage conversations).
- Expose commerce as MCP tools (create draft orders, confirm orders, generate payment links, generate SPEI instructions, check payment status, manage inventory).
- Expose human handoff as MCP tools (escalate conversations to a human operator with structured summaries).
- Audit every tool call: input, output, actor, latency. Exportable bitácora.
- Multi-tenant: each paying customer gets their own organization, API key, and isolated data.

## What we are not
- We are not a chatbot or chatbot builder.
- We do not include an LLM. You bring your own (Claude, ChatGPT, Gemini, Llama, custom).
- We do not lock you in: BYO LLM, BYO BSP (WhatsApp Business Solution Provider), BYO payment processor.

## Who it is for
- Developers and AI builders integrating WhatsApp Business into their AI agents.
- Mexican and LatAm businesses operating sales, support, or collections on WhatsApp.
- Agencies and integrators delivering AI automation projects.
- SaaS products adding WhatsApp + Mexican payments to their AI workflows.

## Pages
- [/](https://tramstec.com/): Landing page (Spanish, Mexico-first).
- [/en/](https://tramstec.com/en/): English version of the landing.
- [/#precios](https://tramstec.com/#precios): Pricing in MXN (Starter $6k/mo, Growth $12k/mo, Scale $35k/mo, Enterprise custom).
- [/#como-funciona](https://tramstec.com/#como-funciona): How it works (pay → credentials emailed → paste into your AI client → operate).
- [/#comprar](https://tramstec.com/#comprar): Self-serve checkout.
- [/mcp-manifest.json](https://tramstec.com/mcp-manifest.json): Machine-readable MCP server descriptor.

## MCP tools exposed (P0)
- `whatsapp_send_message` — Send a text reply respecting opt-out and approval gates.
- `whatsapp_send_template` — Send a Meta-approved template (requires opt-in).
- `customer_lookup` — Find a contact by phone or id; returns recent orders and open conversation.
- `product_search` — Catalog search by name, SKU, or description.
- `inventory_check` — Verify availability before quoting.
- `order_create_draft` — Build an order in `draft` status (never auto-confirms).
- `order_confirm` — Confirm a draft with explicit customer evidence.
- `payment_link_create` — Generate checkout link (Mercado Pago, Stripe, mock).
- `spei_instructions_generate` — Generate SPEI bank-transfer instructions with unique reference.
- `payment_status_check` — Read-only payment status lookup.
- `handoff_to_human` — Escalate with structured reason / urgency / summary.
- `conversation_summarize` — Produce a structured digest of the recent thread.
- `consent_update` — Apply opt-in / opt-out with auditable evidence.

## Transport
- **HTTP/SSE** (production, multi-tenant): `https://mcp.tramstec.com/sse` with `Authorization: Bearer <api_key>`.
- **stdio** (single-tenant, dev): `WCM_ORG_ID=<org_id> wcm-mcp`.

## Pricing (MXN, monthly)
- Starter — $6,000/mo + $8,000 one-time setup — 500 conversations included.
- Growth — $12,000/mo + $25,000 one-time setup — 2,000 conversations included.
- Scale — $35,000/mo + $50,000 one-time setup — 10,000 conversations included.
- Enterprise — custom (banking, fintech, healthcare, large corporates).
- WhatsApp/Meta and payment processor fees are pass-through at cost.

## Compliance and safety
- LFPDPPP (Mexican data protection law) compliant; ARCO rights supported.
- WhatsApp Business Policy enforced: opt-out is a one-message kill switch; templates require explicit opt-in.
- No tool can mark a payment as `paid` — only a verified PSP webhook or an authenticated human operator.
- Every MCP tool call is audited.